A World of Wellbeing

Privacy Policy

This privacy policy sets out how Dröm UK Ltd uses and protects any information that you give Dröm UK Ltd when you contact us and use this website.

Dröm UK Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Dröm UK Ltd may change this policy from time to time by updating this page. You should check this page from occasionally to ensure that you are happy with any changes. This policy was last updated on 24/05/2018.

Personal data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How we use your information
This privacy notice tells you how we, Dröm UK Ltd, will collect and use your personal data for enabling you to receive our latest news and invitations from time to time as well as send correspondence.

Dröm UK Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

If you are applying for a job with us, then we will collect and use your personal information in connection with that job application.

What we collect
We may collect the following information:
• names
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.
• We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Mailing lists
We use a third-party provider, MailChimp, to deliver our newsletters. For more information, please see MailChimp’s privacy notice: https://mailchimp.com/legal/privacy. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer at info@dromuk.com.

Access to your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. You may request details of personal information which we hold about you under the Data Protection Act 1998.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at info@dromuk.com or write to us at:

Dröm UK Ltd
Dröm House
Abbot Close
Byfleet
Surrey
KT14 7JN
Company registered in England No: 4490317

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How we use cookies
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.


Our cookies help us:
• Make our website work as you'd expect
• Remember your settings during and between visits
• Improve the speed/security of the site
• Allow you to share pages with social networks like Facebook
• Continuously improve our website for you
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:
• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions

Anonymous visitor statistics cookies
We use Google Analytics cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These Analytics programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

More information
Further general information about the new GDPR please see https://ico.org.uk/for-the-public
Further general information about the EU cookie law ico.gov.uk.
For further information about Google Analytics please see google.com/analytics/learn/privacy.html
To opt out of being tracked by Google Analytics across all websites, visit tools.google.com/dlpage/gaoptout.
If you have any queries regarding this Cookie Policy please contact our data protection officer by e-mail at info@dromuk.com.


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Contact

+44 (0)1932 355 655
info@dromuk.com

Dröm UK Ltd,
Dröm House, Abbot Close,
Byfleet, Surrey, KT14 7JN,
United Kingdom.